Leading change in medical education: utilizing best practices from organizational change management

Date:                    Sunday 25th August

Full Day:               0930-1230

Level:                    Intermediate/Advanced


  1. Sookyung Suh, Southern Illinois University School of Medicine, USA
  2. Roger H. Kim, Southern Illinois University School of Medicine, USA
  3. C. Leslie Smith, Southern Illinois University School of Medicine, USA

Summary of theme and why it is important:  Organizational change management is a central part of medical educators’ work, whether in the form of curriculum redesign, implementation of novel assessment tools, or simply reconfiguring programs to keep pace with updated regulations. However, medical educators, including leadership positions, are not necessarily equipped with effective tools. There can be many barriers and obstacles to successfully implementing change within an institution. Most medical educators have experienced this first-hand: efforts to institute change are often met with resistance, resulting in failure to move the organization forward.

Educators may be relieved to learn that there is an entire discipline devoted to best practices in organizational change management; use of these principles has been demonstrated to result in higher rates of successful adoption of change. However, few medical educators have any experience with, or access to, those with expertise in this discipline.

This workshop aims to provide the opportunity for attendees to learn basic organizational change management principles and begin applying them to specific scenarios in medical education. ‚ÄčThe lead facilitator (Dr. Suh) has extensive consulting experience in organizational change management from top consulting firms working with Fortune 500 companies, major healthcare providers, and academic medical centers.  Dr. Kim has years of experience in academic medicine as a surgical oncologist and is currently a residency program director. Dr. Smith has over 25 years of experience in adult education and curriculum design, as well as a background in allopathic and integrative medicine. This unique combination of expertise will allow them to guide and tackle participants’ challenges practically and realistically. With a comprehensive understanding of organizational change management, the audience will be better prepared with initiating and maintaining changes for innovative medical education.

Who should participate in the Pre-Conference Workshop?

  • Residency program directors
  • Clerkship directors
  • Department chairs
  • Associate deans
  • Deans and Provosts
  • Medical educators
  • Nurse educators
  • Any leadership position in a medical education institution

What will they gain from participating?  This interactive workshop will intersperse brief didactic explanations of organizational change management principles with discussion of real cases as concrete examples of the application of these principles within medical education. Participants will then work on their own change cases to identify challenges, build communication strategies, and create plans to take back to their own institutions to implement.
The workshop outline is listed below.

  • Introduction: Organizational change basics, participants’ cases
  • Segment 1: Vision
    • Real cases: successes vs. challenges
    • Organizational change management methods: setting a vision
    • Application: exercises and discussion
  • Segment 2: Stakeholders
    • Real cases: successes vs. challenges
    • Organizational change management methods: stakeholder analysis and engagement
    • Application: exercises and discussion
  • Segment 3: Communications
    • Real cases: successes vs. challenges
    • Organizational change management methods: designing a communication plan
    • Application: exercises and discussion
  • Reflection: lessons learned, Q & A

Some examples of organizational change management principles that will be covered in this workshop are listed below. Real cases of successfully integrating organizational change management methods in medical education

  • Identifying your leadership style and how to effectively communicate with others with different styles
  • Guides on how to reach the common goals and objectives among leaders
  • Designing and facilitating working sessions for brainstorming and effective decision making
  • Stakeholder identification and engagement strategy
  • Developing a communication plan to lead and inspire change

Cost: Euros 90 (includes coffee)

PLEASE NOTE: Pre-conference Workshop participants must also register for AMEE 2019 and pay the conference fee.


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