Moderator: Gerard Flaherty, Ireland

Presenters:
Hilary Murphy, Ireland
Gemma Cherry, UK
Chris Skinner, Australia

Summary:
Empathy in healthcare is an essential ingredient in improving patient care. This Best Practice session provides three perspectives to help understand empathy and its importance to the doctor patient relationship and patient experience.

Firstly Hilary Murphy will share her own lived patient experience from patient and carer’s perspective. Secondly Gemma Cherry will review the underpinning and controversial aspects that surround our empathy understanding. Finally Chris Skinner will examine the challenges and opportunities for empathy development in medical and health care curricula. The session will conclude with a Q and A period facilitated by Gerard Flaherty and will summarize the importance of  key and future empathy development.

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