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Enhancing psychological safety in interprofessional teams

Day: Saturday 27 August
Time: 1730-2030 in Timezone UTC + 9 (Japan Standard Time)
Venue: Online workshop

Presenters: Chaoyan Dong1, Elizabeth Kachur2, Jenny Lee Yuen Wong3, Lisa Altshuler4, Nobutaro Ban5
1 Sengkang General Hospital, Singapore
2 Medical Education Development, Global Consulting, New York, USA
3 Khoo Teck Puat Hospital/ National University of Singapore, Singapore
4 NYU Grossman School of Medicine, New York, USA
5 Aichi Medical University School of Medicine, Nagakute, Aichi, Japan

Background: Whether a team is constituted for training or program administrative purposes, psychological safety will be critical for effective learning and productivity.  Psychological safety is defined as “the ability to show one’s self without fear of negative consequences to self-image, status or career” Edmonson (1999).  Translated to teams, this is a shared belief that there is mutual respect and trust, and that all members can take the necessary risks to move the group forward.  In a psychologically safe environment, interpersonal relationships are perceived as supportive and trusting.  It feels comfortable to share perspectives, voice potential concerns, and brainstorm new ideas.  Criticism will be received as constructive and supportive rather than destructive and belittling. Teams do not automatically become “safe,” and achieving such conditions can be more challenging if the team is interprofessional.  Hierarchical social structures can easily lead to barriers that will need to be overcome.  It takes some work of the individuals involved as well as the program or institution to create an environment in which psychological safety can flourish.  In this workshop, participants will explore strategies to build up and manage the disruptions of psychologically safety in interprofessional teams.
Who Should Participate: Educators and administrators who are interested in improving interprofessional teams in education and program administration.
Structure of Workshop: Welcome & Introductions; Defining psychological safety (interactive presentation with polls); Building blocks and disruptors of psychological safety in teams (small groups organized by focus on learning or administration, worksheet & report back); Literature review related to team psychological safety (interactive presentation with polls); Strategies to enhance psychological safety in teams (small group discussion of 4 video scenarios that illustrate psychologically unsafe environments, worksheet & report back); Summary, take-home points & program evaluation.
Intended Outcomes: By the end of the workshop, participants should be able to:

  • Define psychological safety in interprofessional teams

  • Identify various psychological safety threats when people learn or work together in interprofessional groups

  • List strategies to enhance psychological safety in interprofessional teams

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